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Job Description
- Accurately identify patients. Ensure that patient demographics are always updated. Listen and support staff when difficult situations arise (e.g. abusive patients). Customer service focused: Ensure a high quality customer service is provided by all staff. Monitor local, national, and international trends in healthcare delivery. Lead the development of changes in IT and other systems that improve both work- and patient-flow. Monitor changes in legislation and accreditation standards that affect patient services. Assess process times for all actions in the section, and implement measures to increase efficiency. Apply professional telephone etiquette. Follow procedures for HIS when scheduling, registering or updating patient profiles. Be 100% accurate in transcription of information. Be knowledgeable of all areas of responsibility to assist patients with any requests, inquiries or complaints
Skills
- Excellent communication with all staff members in various sections of the Health Program to ensure good service delivery.
Job Details
Preferred Candidate
About the Program
برنامج الخدمات الصحية للهيئة الملكية بالجبيل Royal Commission Health Services Program In Jubail
Government Jubail, Saudi Arabia https://www.rchsp.med.sa/Pages/default.aspxتأسست الهيئة الملكية للجبيل وينبع بموجب مرسوم ملكي أصدره جلالة الملك خالد بن عبدالعزيز آل سعود ـ يرحمه الله - في 16 رمضان عام 1395هـ الموافق 21 سبتمبر عام 1975م. وجاء في المرسوم الملكي: (تشكل هيئة ملكية لتنفيذ خطة التجهيزات الأساسية اللازمة لإعداد منطقتي الجبيل وينبع كمنطقتين صناعيتين ويكون لهذه الهيئة شخصية معنوية مستقلة). كما خصصت للهيئة الملكية ميزانية مستقلة لتنفيذ أعمالها. The Royal Commission for Jubail and Yanbu was established as per a Royal Decree issued by HM King Khalid - May Allah have mercy upon him - in 21 September 1975 (16 Ramadan 1395H). The Royal Decree read “A Royal Commission shall be formed to execute the necessary infrastructure plan for the preparation of Jubail and Yanbu Cities as industrial areas. The Commission shall have an independent legal personality”. An independent budget was dedicated for the Royal Commission.
