رئيـس تمريض - Head Nurse - DCU /Endoscopy

Ensure safe and effective practice, Professional, ethical and legal

Adhere to RCMC guidelines for practice requirements and standards, for
example, safe handling, administration, storage and custody of medicinal
products.

Ensure that organizational goals are reflected in own and the nursing teams’
objectives and in unit/department plans.

Contribute to the development of the RCMC’s nursing policies and
strategies, where appropriate.

Maintain own professional and personal development in accordance with the
Saudi Health Commission, standards and professional guidelines.

Establish and maintain relationships based on mutual respect
communicating on a regular basis with the patient/client, relatives and carers
in the provision of care and services.

Ensure appropriate systems are developed and operational to facilitate
dissemination of information within the unit/department team.

Adhere to the Data Protection Policy

Maintain effective records management ensuring all documentation written
or electronic is managed as per RCMC’s guidelines.

Adhere to the Code of Conduct, as per Human Resource policies and
procedures.

Ensure risk management arrangements are in place within the
unit/department.

Maybe assigned other dutiesActs as patient advocate.
Integrates Trans-cultural principles into nursing care.
Provide leadership and direction to endoscopy staff, including nurses,
technicians, and support personnel.
Knowledge of relevant regulations, standards, and guidelines governing endoscopy services.
Conduct staff meetings, facilitate training sessions, and ensure adherence to
policies and procedures.
Assign duties, monitor performance, and provide feedback to team members
Coordinate patient scheduling, pre-procedure preparation, and post/procedure care.
Collaborate with physicians, anesthesiologists, and other healthcare professionals to ensure safe and effective patient care. Assess patient needs, provide education, and address concerns throughout the endoscopy process.
Oversee the efficient operation of the endoscopy unit, including equipment maintenance, supply management, and inventory control.
Monitor procedural workflows, optimize resource utilization, and implement process improvements as needed.
Ensure compliance with regulatory requirements, accreditation standards, and infection control protocols.
Participate in quality assurance activities, such as audits, incident reporting, and outcome monitoring.
Analyze data to identify trends, address issues, and implement strategies for continuous improvement.
Promote a culture of safety, professionalism, and excellence in endoscopy services.

Environment
I. Maintain a safe and clean environment for staff, patients/clients and visitors by
ensuring compliance with legislation, policies and protocols including health and
safety, healthcare associated infection, risk management and critical incident
reporting.
II. Ensure staff awareness of environmental issues and take appropriate action as
per RCMC policy.
III. Participate in the analysis, assessment and management of actual and potential
risks to health and well-being.
IV. Ensure safe and effective use of equipment as per RCMC policy.
V. Ensure near misses, incidents, accidents and faulty devices are recorded,
reported, investigated and learning disseminated as per RCMC policy.

Multi-professional working
I. Establish systems and processes to ensure effective communication and
continuity of patient/client care, liaising with multi-disciplinary/multi-agency teams
and community services. Ensures regular staff meetings involving other
personnel when necessary. The Nurse Manager shall create an environment,
which is conducive to appropriate, open, honest and frank discussion.
II. Attend meetings and forums, representing the unit at various levels both within
RCMC and external agencies.

III. Ensures the development of the unit team encouraging staff to contribute their
views and ideas as appropriate.
IV. Ensure that all clinical and other information is gathered, stored and passed on
to relevant departments/personnel, and information is accessible only to
authorized personnel and is stored in accordance with RCMC policy.
V. Ensure that the unit atmosphere is conducive to the reception, treatment and
care of the patient taking action when this is not the case.
VI. Encouraging clients and their carers to comment on the quality of services they
receive.
VII. Participating in establishment and maintenance of good working relationships
with all other units and departments on-site and elsewhere within RCMC.

Enhance the patient/client experience Person-centered care
I. Develop and maintain a culture of person-centered care within the
unit/department.
II. Promote a caring environment where equality and diversity issues are respected
and patients/clients and their careers are enabled to be partners in their care.
III. Develop strategies for communication between staff, patients/clients, relatives
and their careers, showing awareness of barriers to understanding.
IV. Facilitate communication between all members of the multidisciplinary/multiagency team, and across care settings.

Coordination of the patient/client journey
I. Ensure the safety and quality of the patient’s/client’s journey by effective
planning and co-ordination of the episode of care, including the smooth
transition to other settings.
II. Ensure effective admission/discharge planning with relevant multi-disciplinary
and multi-agency teams as required.

Patient/client involvement
I. Identify opportunities for meaningful involvement of patients/clients and carers’
in relation to the development of care and services.
II. Ensure effective systems are in place to gain patient/client and carers’ feedback
on their experience of care.
III. Ensure compliments and complaints are managed in line with RCMC policy
including the dissemination of shared learning.

Provide effective leadership and management on the unit-Role model
I. Act as a visible leader within the unit/department.
II. Provide leadership that enables professional decision making and effective
team working.
III. Empower and enable staff to contribute to the delivery of high quality personcentered care

Develop team performance
I. Promote, develop and facilitate a learning culture within the unit/department.
II. Promote equality of opportunity for all.
III. Lead and participate in annual staff appraisal/development review, ensuring
effective implementation of the Knowledge and Skills competencies
IV. Lead and participate in learning needs analysis and facilitate annual personal
development plans for the nursing team.
V. Lead and participate in orientation and induction programmes for staff within the
unit/department.
VI. Lead, support and develop nursing health care support workers within the
unit/department.
VII. Promote a person-centered culture to facilitate good staff relationships and
morale among staff.
VIII. Contribute to the education commissioning process for nursing staff.

IX. Manage poor performance and practice of staff in line with RCMC policies.
X. Work in partnership with Higher Education Institute staff.
XI. Ensure supervision and mentorship is embedded for pre and post registration
students, registered nurses and health care support workers, as appropriate.

Education

• Bachelor of Science in Nursing
• Preferred Master’s in Nursing

Experience

• For Non-Saudi Minimum of 7 Yrs. Experience
• For Saudi Minimum of 5 yrs. Experience

Must possess required knowledge and be able to explain and demonstrate, with or
without reasonable accommodations that the essential functions of the job can be
performed
1. Fluent in English, Arabic speaking is preferred.
2. Physically Fit.
3. Be fast analytical thinkers in order to make appropriate treatment decisions and
deal effectively with emergencies.
4. Fluent spoken and written English. Spoken. Arabic desirable.
5. Management Certificate is desirable
6. Excellent organizational and communication skills
7. Have sound knowledge of changing trends within health and social care
8. Be conversant with current professional issues in relation to nursing.
9. Ability to provide effective leadership to meet the needs of the post in full.
10. Ability to effectively manage an operational team to ensure positive outcomes for
patients/clients.
11. Provide evidence of maintaining and monitoring standards which have enhanced
the patient/client experience of care.
12. Ability to influence and manage change, including the promotion of evidence based
practice.
13. Have effective communication skills to meet the needs of the post in full.
14. Demonstrate ability to work effectively as part of a multi-disciplinary team.
15. Basic computer skills
16. Effective skills working with a diverse patient population
17. Effective team working skills
18. Able to prioritize and organize time efficiently
19. Flexible