رئيـس تمريض - Head Nurse - NICU

Ensure safe and effective practice, Professional, ethical and legal
Adhere to RCMC guidelines for practice requirements and standards, for example, safe handling, administration, storage and custody of medicinal products.

 Adhere to RCMC guidelines, policies and procedures.
Ensure that organizational goals are reflected in own and the nursing teams’ objectives and in unit/department plans.
Contribute to the development of the RCMC’s nursing policies and strategies, where appropriate.
Maintain own professional and personal development in accordance with the Saudi Health Commission, standards and professional guidelines.

Establish and maintain relationships based on mutual respect
communicating on a regular basis with the patient / client, relatives and careers in the provision of care and services.
Ensure appropriate systems are developed and operational to facilitate dissemination of information within the unit/department team.
Adhere to the Data Protection Policy

Maintain effective records management ensuring all documentation written
or electronic is managed as per RCMC’s guidelines.
Adhere to the Code of Conduct, as per Human Resource policies and procedures
Ensure risk management arrangements are in place within the
unit/department.
Maybe assigned other duties
Acts as patient advocate.
Integrates Trans-cultural principles into nursing care.

Evidence-based practice
Promote a culture of research and evidence-based practice within the unit/department to enhance person-centered care.
Ensure evidence-based care is provided to agreed standards within the unit/department.
Act as a change agent, developing clinically effective practice through the effective utilization and integration of evidence.
Participate in developing, implementing and monitoring policies, procedures and protocols.
Create an environment which supports a culture of life-long learning and reflective practice for all staff.
Ensure systems and processes are in place to support effective mentoring of relevant staff.

Environment
Maintain a safe and clean environment for staff, patients/clients and visitors by ensuring compliance with legislation, policies and protocols including health and safety, healthcare associated infection, risk management and critical incident reporting.
Ensure staff awareness of environmental issues and take appropriate action as per RCMC policy.
Participate in the analysis, assessment and management of actual and potential risks to health and well-being.
Ensure safe and effective use of equipment as per RCMC policy.
Ensure near misses, incidents, accidents and faulty devices are recorded,reported, investigated and learning disseminated as per RCMC policy.

Multi-professional working
Establish systems and processes to ensure effective communication and continuity of patient/client care, liaising with multi-disciplinary/multi-agency teams and community services. Ensures regular staff meetings involving
other personnel when necessary. The Nurse Manager shall create an environment, which is conducive to appropriate, open, honest and frank discussion.

Attend meetings and forums, representing the unit at various levels both within RCMC and external agencies.
Ensures the development of the unit team encouraging staff to contribute their views and ideas as appropriate
Ensure that all clinical and other information is gathered, stored and passed on to relevant departments/personnel, and information is accessible only to authorized personnel and is stored in accordance with RCMC policy

Ensure that the unit atmosphere is conducive to the reception, treatment and care of the patient taking action when this is not the case.
Encouraging clients and their careers to comment on the quality of services they receive.
Participating in establishment and maintenance of good working relationships with all other units and departments on-site and elsewhere within RCMC

Enhance the patient/client experience- Person-centered care
Develop and maintain a culture of person-centered care within the
unit/department.
Promote a caring environment where equality and diversity issues are respected and patients/clients and their carers are enabled to be partners in their care.
Develop strategies for communication between staff, patients/clients, relatives and their careers, showing awareness of barriers to understanding.
Facilitate communication between all members of the multi/disciplinary/multiagency team, and across care settings.

Coordination of the patient/client journey
Ensure the safety and quality of the patient’s/client’s journey by effective planning and co-ordination of the episode of care, including the smooth transition to other settings.
Ensure effective admission/discharge planning with relevant multi-disciplinary and multi-agency teams as required.

Patient/client involvement
Identify opportunities for meaningful involvement of patients/clients and careers' in relation to the development of care and services.
Ensure effective systems are in place to gain patient/client and corers' feedback on their experience of care.

Ensure compliments and complaints are managed in line with RCMC policy including the dissemination of shared learning.

Provide effective leadership and management on the unit- Role model

Act as a visible leader within the unit/department.
Provide leadership that enables professional decision making and effective team working.
Empower and enable staff to contribute to the delivery of high quality person/centered care
Support clinical expertise of nurses/midwives within the unit/department by role modeling evidence-based person-centered care

Develop team performance

Promote, develop and facilitate a learning culture within the unit/department.

Promote equality of opportunity for all.
Lead and participate in annual staff appraisal/development review, ensuring effective implementation of the Knowledge and Skills competencies
Lead and participate in learning needs analysis and facilitate annual personal development plans for the nursing team.
Lead and participate in orientation and induction programmes for staff within the unit/department.
Lead, support and develop nursing health care support workers within the unit/department.
Promote a person-centered culture to facilitate good staff relationships and morale among staff.
Contribute to the education commissioning process for nursing staff.

Manage poor performance and practice of staff in line with RCMC policies.

Work in partnership with Higher Education Institute staff.

Ensure supervision and mentorship is embedded for pre and post
registration students, registered nurses and health care support workers, as appropriate.

Manage the unit/department environment
Ensure appropriate delegation to nurses and health care support workers and monitoring of outcomes for effective care/service delivery.
Challenge appropriately and confidently where standards of care fall below that which the Unit Head Nurse/Charge Nurse would expect.
Contribute to budget management within the unit/department, to ensure services are managed in accordance with yearly financial instructions.
.Participate in multi-professional procurement processes to ensure appropriate selection of products which meet relevant quality and safety standards

Effective use of resources

Deliver a safe and effective service within allocated resources, ensuring the resources are used to maximum effect.
Monitor budgetary performance, develop and implement action plans, organize the necessary resources and monitor outcomes.
Adhere to financial policies and procedures.
Adhere to RCMC systems for effectively managing stock and safeguarding fixed assets.
Promote the principles of good governance and protects the unit/department from financial risk, particularly in respect of patient/client monies and property.
Display managerial and organizational skills to ensure that products required for patient/client care/treatment are procured in timely fashion and demonstrate value for money.
Show a commitment to effectively manage resources.

Contribute to the delivery of the organization’s objectives -Continuous quality and improvement
Promote a culture of continuous quality improvement through the use of audit, patient/client feedback and reflection on practice by self and other members of the team.
Participate in the setting, implementation and monitoring of objectives for the unit team in accordance with the aims and objectives of the directorate.
The Nurse Manager will set, monitor and evaluate the overall standards of care and practice on the unit, in consultation with other members of the staff team and the RCMC Quality Department Service improvement, development and modernization
Work in partnership with a range of clinicians and managers in the planning or development of own service promoting the involvement of patients/clients and careers.
Review processes /practices including those within the unit to support patients/clients to improve their own health and well- being.
Review processes/practices to ascertain if there are better ways of working within the unit/department to enhance patient/client care, service delivery and deliver required efficiencies

Staff Management
Ensure nurses working in the unit/department are professionally qualified and registered with the SCHS.
Ensure nurses working in the unit/department achieve compliance with statutory and mandatory training requirements.
Liaise with other nursing managers and heads of nursing on all professional nursing issues.

Education

• Bachelor of Science in Nursing.
• Recognized Neonatal Intensive Care Course or equivalent preferred.
• Intermediate program or equivalent management course
• Preferred Master’s in Nursing

Experience

• For Non-Saudi Minimum of 7 Yrs. Experience
• For Saudi Minimum of 5 yrs. Experience

Must possess required knowledge and be able to explain and demonstrate, with or
without reasonable accommodations that the essential functions of the job can be
performed
• Ability to detect deviations from normal and assess condition of patient

• Administers prescribed medications and treatments in accordance with approved
nursing techniques
• Ability to maintain appropriate aseptic technique for preparation, procedures, and
medications administered.
• Ability to maintain accurate patient data with basic computer skills
• Effective skills working with a diverse patient population
• Effective team working, interpersonal & communication skills
• Able to prioritize and organize time efficiently
• Flexible & Critical Thinker