رئيـس تمريض - Head Nurse /Surgical-Medical

Ensure safe and effective practice, Professional, ethical and legal

Adhere to RCMC guidelines for practice requirements and standards, for example, safe handling, administration, storage and custody of medicinal products.
Adhere to RCMC guidelines, policies and procedures.
Ensure that organizational goals are reflected in own and the nursing teams’ objectives and in unit/department plans.
Contribute to the development of the RCMC’s nursing policies and
strategies, where appropriate.
Maintain own professional and personal development in accordance with the Saudi Health Commission, standards and professional guidelines.
Establish and maintain relationships based on mutual respect
communicating on a regular basis with the patient/client, relatives and carers in the provision of care and services.
Ensure appropriate systems are developed and operational to facilitate dissemination of information within the unit/department team.

Adhere to the Data Protection Policy

Maintain effective records management ensuring all documentation written or electronic is managed as per RCMC’s guidelines.
Adhere to the Code of Conduct, as per Human Resource policies and procedures
Ensure risk management arrangements are in place within the
unit/department.
Maybe assigned other duties
Acts as patient advocate.
Integrates Trans-cultural principles into nursing care.

Evidence-based practice
I. Promote a culture of research and evidence-based practice within the
unit/department to enhance person-centered care.
II. Ensure evidence-based care is provided to agreed standards within the
unit/department.
III. Act as a change agent, developing clinically effective practice through
the effective utilization and integration of evidence.
IV. Participate in developing, implementing and monitoring policies,
procedures and protocols.
V. Create an environment which supports a culture of life-long learning and
reflective practice for all staff.
VI. Ensure systems and processes are in place to support effective
mentoring of relevant staff.

Environment
I. Maintain a safe and clean environment for staff, patients/clients and
visitors by ensuring compliance with legislation, policies and protocols
including health and safety, healthcare associated infection, risk
management and critical incident reporting.
II. Ensure staff awareness of environmental issues and take appropriate
action as per RCMC policy.
III. Participate in the analysis, assessment and management of actual and
potential risks to health and well-being.
IV. Ensure safe and effective use of equipment as per RCMC policy.
V. Ensure near misses, incidents, accidents and faulty devices are recorded,
reported, investigated and learning disseminated as per RCMC policy.

Multi-professional working
I. Establish systems and processes to ensure effective communication and
continuity of patient/client care, liaising with multi-disciplinary/multi-agency
teams and community services. Ensures regular staff meetings involving
other personnel when necessary. The Nurse Manager shall create an
environment, which is conducive to appropriate, open, honest and frank
discussion.
II. Attend meetings and forums, representing the unit at various levels both
within RCMC and external agencies.
III. Ensures the development of the unit team encouraging staff to contribute
their views and ideas as appropriate
IV. Ensure that all clinical and other information is gathered, stored and
passed on to relevant departments/personnel, and information is
accessible only to authorized personnel and is stored in accordance with
RCMC policy
V. Ensure that the unit atmosphere is conducive to the reception, treatment
and care of the patient taking action when this is not the case.
VI. Encouraging clients and their carers to comment on the quality of services
they receive.

VII. Participating in establishment and maintenance of good working
relationships with all other units and departments on-site and elsewhere
within RCMC

Enhance the patient/client experience- Person-centered care
I. Develop and maintain a culture of person-centered care within the
unit/department.
II. Promote a caring environment where equality and diversity issues are
respected and patients/clients and their careers are enabled to be partners
in their care.
III. Develop strategies for communication between staff, patients/clients,
relatives and their careers, showing awareness of barriers to understanding.
IV. Facilitate communication between all members of the multidisciplinary/multiagency team, and across care sett

Coordination of the patient/client journey
I. Ensure the safety and quality of the patient’s/client’s journey by effective
planning and co-ordination of the episode of care, including the smooth
transition to other settings.
II. Coordinate patient admissions, transfers, and discharges within the
medical-surgical unit, ensuring efficient patient flow and continuity of care.
VIII. Collaborate with physicians, nurse practitioners, case managers, and other
healthcare providers to develop and implement individualized care plans
based on patients' medical needs and treatment goals.
IX. Address patient and family concerns, facilitate communication, and
advocate for patients' rights and preferences throughout the care
continuum.

Patient/client involvement
I. Identify opportunities for meaningful involvement of patients/clients and
carers’ in relation to the development of care and services.
II. Ensure effective systems are in place to gain patient/client and carers’
feedback on their experience of care.
III. Ensure compliments and complaints are managed in line with RCMC
policy including the dissemination of shared learning.

Develop team performance
I. Promote, develop and facilitate a learning culture within the
unit/department.
II. Promote equality of opportunity for all.
III. Lead and participate in annual staff appraisal/development review,
ensuring effective implementation of the Knowledge and Skills
competencies
IV. Lead and participate in learning needs analysis and facilitate annual
personal development plans for the nursing team.
V. Lead and participate in orientation and induction programmes for staff
within the unit/department.

VI. Lead, support and develop nursing health care support workers within the
unit/department.
VII. Promote a person-centred culture to facilitate good staff relationships and
morale among staff.
VIII. Contribute to the education commissioning process for nursing staff.
X. Work in partnership with Higher Education Institute staff.
XI. Ensure supervision and mentorship is embedded for pre and post
registration students, registered nurses and health care support workers,
as appropriate.

Manage the unit/department environment
I. Ensure appropriate delegation to nurses and health care support workers
and monitoring of outcomes for effective care/service delivery.
II. Challenge appropriately and confidently where standards of care fall
below that which the Unit Head Nurse/Charge Nurse would expect.
III. Contribute to budget management within the unit/department, to ensure
services are managed in accordance with yearly financial instructions.
IV. Participate in multi-professional procurement processes to ensure
appropriate selection of products which meet relevant quality and safety
standards

Effective use of resources
I. Deliver a safe and effective service within allocated resources, ensuring
the resources are used to maximum effect.
II. Monitor budgetary performance, develop and implement action plans,
organize the necessary resources and monitor outcomes.
III. Adhere to financial policies and procedures.
IV. Adhere to RCMC systems for effectively managing stock and
safeguarding fixed assets.
V. Promote the principles of good governance and protects the
unit/department from financial risk, particularly in respect of patient/client
monies and property.
VI. Display managerial and organizational skills to ensure that products
required for patient/client care/treatment are procured in timely fashion
and demonstrate value for money.
VII. Show a commitment to effectively manage resources.

Staff Management
I. Ensure nurses working in the unit/department are professionally qualified
and registered with the SCHS.
II. Ensure nurses working in the unit/department achieve compliance with
statutory and mandatory training requirements.
III. Liaise with other nursing managers and heads of nursing on all
professional nursing issues.
IV. Ensure processes are in place to manage sickness/absenteeism and take
appropriate action in line with RCMC policies.
V. Promote the health and well-being of staff and observe for any signs of ill
health or stress factors in staff assigned to the area and take appropriate
action in line with RCMC policies.
VI. Manage duty roster /annual leave and study leave to ensure adequate
nursing cover and appropriate skill mix.
VII. Participate in the internal recruitment and selection of staff.
VIII. Plan efficient use of staffing resources on the unit, ensuring that staffing
levels are safe, appropriate, and contain the necessary skill mix on each
shift.
IX. Delegate duties and responsibilities to other staff as appropriate to assist
in the day to day operation of the unit and to aid the development of
individual staff.
X. Ensure that all staff is aware of the standards of professional behaviour
expected on the unit by the RCMC

Education

• Bachelor of Science in Nursing
• Preferred Master’s in Nursing

Experience

• For Non-Saudi Minimum of 7 Yrs. Experience
• For Saudi Minimum of 5 yrs. Experience

Must possess required knowledge and be able to explain and demonstrate, with
or without reasonable accommodations that the essential functions of the job
can be performed
1. Fluent in English, Arabic speaking is preferred.
2. Physically Fit.
3. Be fast analytical thinkers in order to make appropriate treatment
decisions and deal effectively with emergencies.
4. Fluent spoken and written English. Spoken. Arabic desirable.
5. Management Certificate is desirable
6. Excellent organizational and communication skills
7. Have sound knowledge of changing trends within health and social care
8. Be conversant with current professional issues in relation to nursing.
9. Ability to provide effective leadership to meet the needs of the post in
full.
10. Ability to effectively manage an operational team to ensure positive
outcomes for patients/clients.
11. Provide evidence of maintaining and monitoring standards which have
enhanced the patient/client experience of care.
12. Ability to influence and manage change, including the promotion of
evidence based practice.
13. Have effective communication skills to meet the needs of the post in full.
14. Demonstrate ability to work effectively as part of a multi-disciplinary
team.
15. Basic computer skills
16. Effective skills working with a diverse patient population
17. Effective team working skills
18. Able to prioritize and organize time efficiently
19. Flexible